One line only if background is used in RTF Table

  • Krupek 3 months ago

    Hi,

    Can you please check why if for the table the background is set then only the first line of data is shown?

    See attachments.

    The attachments are from AR 6 but the same problem was reproduced in AR9 & AR10.

    Thank you.

  • Krupek 3 months ago

    Attachments…

    Attachments:
    1. ExampleRTF.rtf
  • Krupek 3 months ago

    Second attachment…

    Attachments:
    1. Designer

      Designer.jpg

  • Krupek 3 months ago

    The last attachment…

    Attachments:
    1. Preview

      Preview.jpg

  • 18p
    Ruchir Agarwal18p 3 months ago

    Hi,

    We could also replicate the issue at our end and have escalated it to the concerned team {Tracking ID: 234800}.
    We will update you once it is fixed.

    Regards
    Ruchir Agarwal

  • Krupek 2 months, 3 weeks ago

    Hi,

    Do you have any update?

    Thank you.

  • 18p
    Ruchir Agarwal18p 2 months, 3 weeks ago

    Hello,

    Currently, this issue is expected to be fixed by Mid-June’17.
    Also I would like to know whether, is this issue critical issue for you?

    Thanks,
    Ruchir Agarwal

  • Krupek 2 months, 3 weeks ago

    This is not critical for now however can you please fix it in Active Reports 9 too (if possible)?

    Thank you.

  • 18p
    Ruchir Agarwal18p 2 months, 3 weeks ago

    Hi,

    Thank you for informing about the criticality level of this issue for you.
    Regarding fixing of this issue in ActiveReports 9, I would like to inform you that final service pack of ActiveReports9 has already released and now we wont be integrating any bug fixes with the same.
    Sorry for the inconvenience caused to you.

    Regards,
    Ruchir Agarwal

  • 18p
    Ruchir Agarwal18p 2 months, 2 weeks ago

    Hello,

    We have received response from the Development Team and as per them it would not be currently possible to fix this issue.
    However, as workaround you may try using using HTML and FormattedText control instead of using RTF and RichTextBox control.
    For more information about this control, you may refer to the following Documentation link:

    http://arhelp.grapecity.com/webhelp/AR11/index.html#FormattedText.html

    Thanks,
    Ruchir Agarwal

  • Krupek 2 months, 2 weeks ago

    Does it mean that you are not going to fix this issue ever? I received a very similar response to one of my previous reported bugs concerning RTF and RichTextBox control? Does it mean that you no longer support RichTextBox (I am asking because I need the support of RTF and I don’t want to switch to HTML).

    Thank you.

  • 18p
    Ruchir Agarwal18p 2 months, 2 weeks ago

    Hello,

    The code for RichTextBox control is really old, hence the development team is not making any changes in the control and suggest working with newer FormattedText control that implements almost all the RichTextBox’s functionality. We’re really sorry, there won’t be any changes to RichTextBox for now.

    Sorry for the inconvenience caused to you due to this.

    Best Regards,
    Ruchir Agarwal

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