Right to Left, Left to Right RTF issues

  • 11p
    Ruchir Agarwal11p 2 months, 1 week ago

    Hi,

    I have received response from the Development Team and as per them since the Html file that you are trying to load in RichTextBox control is generated by a third party tool (CKEditor) and we do not support all third party tools, it is a current limitation of RichTextBox.
    However, in the fall we will have a utility that will give you the ability to migrate your RPX files to RDLX. And off course RDLX will have the FormattedText control which would probably work better for you.
    Sorry for the inconvenience caused to you regarding this issue.

    ~Ruchir Agarwal

  • JButcher 2 months, 1 week ago

    Thats disappointing,

    Please ask the dev team to test the html in the FormattedText control, specifically the output excel vs word vs pdf. Only Excel is correct, Its possible the issues in the word output are related to the issues in RTF output of the section reports, maybe they can fix both at the same time?

  • JButcher 2 months, 1 week ago

    I attached an rdl report which shows the issue, also the preview is slightly wrong, the % sign is on the wrong side of the number, as you can see in the screenshot.

    Attachments:
    1. Capture

      Capture.png

    1. arabic_issue.rdlx
  • JButcher 2 months, 1 week ago

    The fact that the html comes from ckeditor isn’t a great excuse either, as long as its valid html it shouldn’t matter where it comes from.
    Can you provide html which gives the desired outcome in both a browser and a SectionReport RTF control?
    I entered the html into https://validator.w3.org and (after adding doctype and title) it is valid.

  • 11p
    Ruchir Agarwal11p 2 months ago

    Hello,

    We tested the html using the FormattedText control for Word, Excel and Pdf and we could observe the difference between the outputs. And I could also observe that the FormattedText preview for the html file is also slightly wrong (% symbol is on the wrong side) hence I am discussing the same with the Development team.

    Also I have attached a html file giving the desired outcome in both, browser and SectionReport RTF control.

    ~Ruchir Agarwal

    Attachments:
    1. Correct_html-.htm
  • JButcher 1 month ago

    Hi Again,

    Its been a month, any update on the PageReport issues?

    thanks,

    Jonathan Butcher

  • 11p
    Ruchir Agarwal11p 1 month ago

    Hello Jonathan,

    I have asked for an update from the concerned team and will update you as soon as I receive any information from them.

    Regards
    Ruchir Agarwal

  • 11p
    Ruchir Agarwal11p 1 month ago

    Hi Jonathan,

    I have received information from the concerned team and it is tentatively estimated for end of June.
    Also, could you please let me know if this issue is critical for you?

    Thanks
    Ruchir Agarwal

  • JButcher 1 month ago

    Hi Ruchir,

    Thanks for the update. Yes, its critical for us.

    Jonathan Butcher

  • 11p
    Ruchir Agarwal11p 1 month ago

    Hello Jonathan,

    I have informed the concerned team about the criticality of this case for you. Hope to provide you a fix soon.
    Also, I will keep you updated with the progress on this case.

    Regards
    Ruchir Agarwal

  • 11p
    Ruchir Agarwal11p 2 weeks, 6 days ago

    Hi Jonathan,

    I am pleased to inform you that the issue has been fixed for exporting Arabic text to PDF format and now FormattedText control also shows the Arabic text correctly. However, the issue is yet to be fixed for exporting the same to DOC format.
    I have attached the screen-shots for FormattedText’s display and the exported pdf and excel file(s) rendering Arabic text properly.
    You may download the hot fix for the above mentioned fixes from:

    http://cdn.grapecity.com/ActiveReports/ar11/hotfixes/ActiveReports-v11.1.10161.0.msi

    Regards
    Ruchir Agarwal

    Attachments:
    1. Excel_Output

      Excel_Output.png

    2. FormattedText_Output

      FormattedText_Output.png

    3. Pdf_Output

      Pdf_Output.png

    1. prj_ArabicTextRTB_HotFix.zip
  • JButcher 2 weeks, 4 days ago

    Thats good news Ruchir,

    I will update and test ASAP, hoping doc support comes soon.

    Thanks

    Jonathan

  • 11p
    Ruchir Agarwal11p 6 days, 17 hours ago

    Hello Jonathan,

    I have received response from the Devs regarding Exporting to Doc Format, and we are sorry to inform you that the issue is a bit more complicated and will need more time to fix. Now the ETA for the fix is next major release i.e., ActiveReports12.

    Sorry for the inconvenience caused.

    Regards
    Ruchir Agarwal

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